FAQ

How does Whimsical Teepees work?

Our goal is to give you a hassle free experience, from booking, to set up and take down. First, choose a theme, package and desire date. We arrive at your home and set up. We check to make sure everything is in order and then leave to let you and your family enjoy your celebration. The next day we arrive, pack up and go. It’s that easy.

What is included in each package?

Each of our packages includes delivery, set-up, teepees, air mattress, fitted sheets, mattress protector, throw blankets, decorative pillows, mini lanterns with LED tea light candle, fairy lights, rugs, styling decor, tray table and pick up. We also include a complementary eye mask or Mini flash light.

*Travel fee of $25 outside of 10 miles 60447. 30 miles or more outside of 60447 will have a higher travel fee.

What is the payment process?

To reserve a date you must send an inquiry on our contact page. We will then send you an invoice & contract. A non- refundable payment of $50/$85 ( depending on service) is collected at the time of the booking. Your date is not guaranteed if deposit is not paid. The remainder is collected 5 days before your event. If remaining balance is not paid your event will be canceled. Upon pick up the items are inspected.*

If I need additional Teepees can I book more?

Absolutely! You can add extra teepees to any package for $60 each. We can expand the package to include as many as you need, complete with all the regular bedding and accessories. If you’ve got the space, we’ve got you covered. For bookings of 8 or more please make sure you book at least 4 weeks in advance.

How much space do I need?

Each teepee tent requires around 6ft depth and 4.2ft width. We can arrange the teepees in various configurations depending on your space. Please make sure to measure your space before booking.If you have any further questions or unsure about spacing please feel free to contact us.

How long can I keep the rentals?

Standard hire is usually overnight. If you wish to hire for more than one night just make a note in your booking and we can arrange it (additional night rate applies).

What are the age suggestions?

We recommend 5 and up.

How are the teepees/ bedding cleaned?

After each event all bedding is laundered with natural detergent. Mattresses, tent covers, decorative pillows and styling items are disinfected, wiped down and spot cleaned.

How do I book?

Simply fill out our online booking inquiry or call us. We will confirm your booking via email. We recommend booking at least 4 weeks in advance to ensure availability.

What if I have to cancel or change the date of my party?

If you need to cancel or change dates you must notify us at least 7 days prior to your event. A change of dates will be based on availability of the preferred date. The $50 retainer is non refundable. If you need to cancel your event, there is $100 cancelation fee. If you cancel within the 7 days of your party, your full balance is due.

I’ve got a question not listed.

Just drop us a line via our contact page and we’ll be happy to answer any question you might have.

We service the following areas in Illinois: Joliet, Shorewood, Plainfield, Minooka, Naperville, Wheaton, Bolingbrook, New Lenox, Tinley Park, Orland Hills, Warrenville, Downers Grove, Glen Ellyn and surrounding areas.